Terms of Service

Last Updated: May 24, 2025

1. Introduction

Welcome to Buddy of Parents ("BOP"). By accessing or using our website, mobile application, products, or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully.

If you do not agree to these Terms, please do not use our Services. By using our Services, you represent that you are at least 18 years old or that you are a minor with parental consent.

2. Use of Services

Our Services are designed to provide emergency assistance and monitoring for elderly individuals. You agree to use our Services only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Services in any way that violates any applicable law or regulation
  • Use the Services for any harmful or malicious purpose
  • Attempt to gain unauthorized access to any part of the Services
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Use the Services in any way not expressly permitted by these Terms

3. Account Registration

To use certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Products and Services

BOP provides emergency alert devices and monitoring services. While we strive to ensure the reliability of our products and services, we cannot guarantee that they will be error-free or uninterrupted.

Our emergency response services are dependent on various factors, including but not limited to network connectivity, device functionality, and proper use. We recommend regular testing of devices to ensure proper operation.

5. Payments and Subscriptions

Some of our Services require payment or subscription. By subscribing to our Services, you agree to pay all fees associated with the subscription plan you choose.

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. You can cancel your subscription at any time through your account settings.

Refunds are provided in accordance with our Refund Policy, which is incorporated into these Terms by reference.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
  • ANY CONTENT OBTAINED FROM THE SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

7. Changes to Terms

We may modify these Terms at any time. If we make changes, we will provide notice of such changes, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Your continued use of our Services following notification of changes confirms your acceptance of our updated Terms.

8. Contact Information

If you have any questions about these Terms, please contact us at support@buddyofparents.com or at our mailing address: 1004 Toa Payoh North #03-10, Singapore 318995.